5 Tech Trends Transforming The Business Community

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While technology is helpful in our personal lives, it’s really in business where it shines the most. When companies are able to effectively leverage technology, they can change the world for the better. 

But what trends are hot right now? How is technology transforming the commercial sector? Let’s find out. 

Helping People Shop Online

Given the enormous array of products now available on the market, consumers sometimes struggle to figure out what they should buy. It’s a classic case of information overload

Now, though, a range of companies are looking for ways to use technology to help people whittle down their choices. For instance, sales pipelines are becoming more sophisticated. Some brands are using chatbots to learn more about customers and the products that they need. 

Retailers are also using things like QR codes and rapid delivery to make shopping online easier. Customers no longer need to enter stores to purchase goods. They just point their smartphones at publicly-displayed codes and voila!

Making It Easy To Sign Up For Services

If you wanted to take out a mobile phone contract in the past, you had to sit down with a sales rep and sign a physical piece of paper. At the time, people thought it was perfectly normal. But today, it seems a little outdated, especially when you don’t need both parties to be present for the signing with free online signature services. 

Making it easy for people to sign up for your services is surprisingly easy. There are now dozens of turn-key solutions available that will dramatically simplify and accelerate your onboarding processes. 

Reducing HR Workload

Human resources professionals are among the most overworked people in business. They must complete an enormous number of tasks in any given to a high degree of accuracy. Sometimes, it’s just not possible to get everything done. 

Fortunately, technology is riding to the rescue. HR tech is making the shift to remote work easier. It’s bringing things like vacation timetables and payroll into the digital space. This is making it easier for HR professionals to collaborate with staff in organizing human resource allocation. 

Improving Connectivity Of Mobile Devices

Technology is also leading to substantial improvements in mobile device connectivity. The growth of 5G, for instance, is making it possible for devices to connect to the internet at ultra high speeds. This, in turn, is opening up new applications for businesses, such as VR inspections of building sites. 

Better Voice Assistants For Customers

For years, companies have been dreaming about creating bots that will respond to customers’ questions in real-time, without the need for a human rep. It now seems like that technology is becoming a reality. Voice assistants for customers are improving all the time and gaining new capabilities. The labor-saving could be tremendous. 
Artificial intelligence is also helping companies create more personalized experiences for their customers. Not all clients, for instance, want the same website experience. AI is helping to adapt features to suit users based on their inputs and known characteristics.


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